EHR Best Practice Series  
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Basic Course Advanced Course Hourly Consults
Contact: Scott Heaton at (800) 470.0014 ext. 503,
or by email: scott.heaton@maxwellit.com
ID Vendors, Build Cost Model Contract Review Pre-Implementation & Process Design
EHR Vendor Contract Review
Negotiating the Best Price and Contract Terms with an EHR Vendor
 
"I just want to thank you for the excellent service and guidance you are providing me in this challenging search for an EMR..."
Burnell Schaetzel-Hill,
MD, KB Family Practice
See what other attendees have said.
 
This session is the final step to help a practice complete their price negotiations and contract review of one or more EHR vendor(s). Once a finalist selection has been made, our project management team will then review the price proposal and contract and provide negotiation assistance to ensure that:
  • Vendor price terms include all direct and indirect costs over a 5-year term to prevent “add-on” incremental costs charged to the practice once the contract has been signed
  • Payment terms are favorable and warranties and representations hold the vendor accountable
  • Intellectual and data property is protected, and vendor insolvency protections are also given

Our philosophy is to create a win-win environment for our practice clients to ensure the practice has the most favorable contract terms up front, while continuing to receive pro active customer support over the long-term. 

Our approach to contract review is unique because our project team has a knowledge base not only of the current vendor pricing market, but an intimate knowledge of EHR implementation support and post-purchase costs that arise once a contract has been signed. We work to identify those additional implementation costs up front, and include them into the original agreement to prevent "surprises". In addition, we also routinely analyze EHR vendors, to identify ways the vendors may choose to provide additional concessions, such as lower pricing, to break into a new geographic region or specialty.