Too often when a practice changes to a new technology, the workflows that support the practice do not. When multiple providers and stakeholders work to automate different forms, processes, offices, and objectives based
on a paper environment… things get complicated.
Process Design when performed ahead of an Electronic Health Record (EHR) implementation can help. Process Design is the art of making patient charting simpler and more cost effective by redesigning the workflows of a paper-based environment to an electronic one.
The EHR Best Practice Series™ training program facilitates internal process redesign. We leverage your clinical and administrative objectives with best practices to increase the success of real adoption of the EHR into your practice.
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"The EHR Best Practice Series™, (Maxwell IT) was a critical component of the implementation plan for our Practice Management and EHR systems.
Their services ranged from assisting us in evaluating our current system flows and eliminating redundancies to contract evaluations to project management and planning to actual template builds.
They had the technical expertise to coordinate issues between our IT techs and the vendor techs and they had the medical expertise to work with our providers on clinical design.
In the four state region, I have not come across a smoother implementation in a community health clinic. And we have 150 employee’s and multiple clinical services.
It was a valuable investment and we would not have been successful without them."
Barbara Johnson
Director of Finance
Seattle Indian Health Board, a Community Health Clinic
See what other attendees have said... |
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It is a common misconception that EHR systems can be “plugged-and-played” with minimal training and implementation service from the vendor. What many practices are not made aware of is the amount of work the practice is responsible for, not the vendor, to configure the EHR to make it work successfully in their environment ahead of launching the EHR.
Vendor-based training and implementation and Practice-based implementation are two different roles to be managed. To be successful in your EHR implementation, to be able to effectively manage your vendor and your investment; an internal project manager needs to be identified.
The EHR Best Practice Series™ training program teaches you how to internally project manage your EHR implementation. Through this training program the practice is better prepared to handle the multitude of technical, cost, and implementation issues that arise during the rollout of an EHR.
- An Introduction to Internal Process Design: an overview to learn the benefits of:
Analysis and identification of failure points in current processes - Alignment of new processes to healthcare technology standards and best practices
- Analysis of resource requirements necessary to execute new processes
- An Introduction to Internal Project Management, Topics Covered Include How To:
- Build internal implementation team and review what is expected from vendor team vs. practice team
- Review vendor contract agreements to outline objectives and control environment
- Identify key risk areas for scope of implementation
- Develop budget and internal project plan, and team to align with practice objectives
This training session is configured specifically to your practice and vendor implementation. Training is provided in 3 parts:
