The EHR Best Practice Series™ is brought to you by Maxwell IT Company, an EHR consulting firm for physician offices. Maxwell IT provides vendor-neutral consulting on EHR selection, implementation and IT support. They help practices understand the cost/savings and time commitment involved in technology, before they make an investment.
The EHR Best Practice Series™ trainers are experienced clinicians, administrators, and healthcare technology experts. As a combined team, they’ve not only utilized EHR technology, they’ve also built, sold, selected, implemented, and supported healthcare software companies and have a comprehensive understanding of the challenges involved in the EHR selection and implementation process.
Tracy Maxwell is the President and managing Principal of Maxwell IT Company. Maxwell founded the company with a vision to create affordable and easy-to-use healthcare IT services for small to medium-size physician offices. An 18-year healthcare software industry veteran, she brings her experience in building successful, healthcare IT service companies. Ms. Maxwell is the creator of the EHR Best Practice Series and co-author of the EHR Selection Handbook. Prior to creating Maxwell IT Company, she was the Founder and CEO of Advanced Research Systems, Inc. (ARS) for six years; a care management/disease management software company.
During her tenure with ARS, Ms. Maxwell received a nomination as a finalist in 1999 for the Ernst & Young Pacific Northwest Entrepreneur of the Year Award. She also built and ran software consulting firm, GTI services. Ms. Maxwell works frequently as an advisor to technology start-ups in the Puget Sound area. She holds a Bachelor of Arts in Economics from the University of Washington. Maxwell also served as a member of the Washington State Medical Association’s Practice Informatics Advisory Council.
Mary Ledbury is the Vice President of Practice Services and a Principal of Maxwell IT. In her role, Ms. Ledbury is responsible for the delivery of all selection and implementation projects and training programs, and oversees all aspects of client support. She is the co-author of the EHR Selection Handbook. She is a technology and healthcare industry veteran, with a 24-year record of architecting and implementing software and services. Prior to joining Maxwell IT, some of her previous positions include: VP of Technology for Travelport, a Cendant Company, Chief Technology Officer for Phycom Corporation, a disease management/care management software firm.
Ms. Ledbury has successful built global project teams to deliver complex systems and solutions. She holds a Masters of Business Administration from the University of Washington and a Bachelor of Science degree from Bowling Green State University. Ms. Ledbury holds patent number 6,266,675 for the dynamic definition and control of application behavior and user interface.
Scott Heaton is the Vice President of Business Development at Maxwell IT. Scott is a healthcare software industry veteran, with more than 24 years experience in electronic health record, practice management, and revenue cycle management deployment representing 4 different software providers and Medical Service Organizations. His responsibilities ranged from consultative sales to implementation and project management. Prior to joining Maxwell Scott was the Regional VP for a leading EHR vendor.
Scott studied business administration at Portland State University. He has been a past member of both the Washington and Oregon Medical Group Management Associations. He has lived in the Pacific Northwest for most of his life.
Debra Wiggs is a senior consultant and trainer for the "How to Best Select an EHR" standard program. Debra has managed five EHR/PM implementations in five different practice settings. She is also the co-author of the EHR Selection Handbook. Debra has an extensive background in health care administration. Some of her past positions include: Superintendent/CEO of San Juan County Public Hospital District, Administrator for Lynden Family Medicine, and CEO of ComPASS, a 90-physician specialty MSO. Debra received her BSA degree in Healthcare Administration from City University in Seattle.
She currently serves as a Director on the board for the National Medical Group Management Association (MGMA). Debra is a board certified fellow through the American College of Medical Practice Executives (ACMPE).
To learn more about Maxwell IT Company and its services, click here.
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